Job Description

Spa Attendant

We are seeking a service-driven and detail-oriented Spa Attendant to join our team. In this role, you will help create a welcoming, clean, and relaxing environment for our guests while supporting the daily operations of the spa. The ideal candidate is organized, attentive, and passionate about delivering exceptional guest experiences. This is a part-time position that requires flexible availability including weekends and holidays.

Job Responsibilities include but not limited to:

• Greet guests with a warm, professional, and service-oriented demeanor while maintaining high standards of appearance and conduct.
• Serve as a liaison to support spa staff and ensure smooth daily operations.
• Maintain a thorough knowledge of spa services, products, hours of operation, and daily activities.
• Ensure all guest amenities and supplies are fully stocked and readily available at all times.
• Maintain cleanliness, organization, and overall presentation of locker rooms, relaxation areas, fitness spaces, and linen rooms.
• Perform housekeeping and laundry duties, including cleaning, washing, folding, stocking, and organizing linens and terry.
• Handle guest requests promptly and courteously to ensure a seamless experience.
• Address guest concerns in accordance with spa procedures to ensure satisfaction and resolution.
• Collaborate with team members across departments to support overall operations.

Compensation & Benefits:

• Pay: $18.00 per hour
• 401(k) Matching
• Aflac Supplemental
• Team Member Discount

Rooted from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place - All designed to celebrate its destinations' culture, community, and craftsmanship.

Developed by visionary co-founders Charlie Palmer, one of America's best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas.

Appellation Lodi – Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin's leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.

Our resort is located in Lodi, California, a hidden gem in the heart of Northern California's wine country that offers an exceptional quality of life with a welcoming small-town feel. Home to award-winning wineries, a charming downtown, and a close-knit community, Lodi is known for its beautiful weather, abundant outdoor recreation, and relaxed pace of life. The cost of living is significantly more affordable than many major metropolitan areas, at approximately 41% lower than San Francisco, 28% lower than Los Angeles, and 21% lower than Napa. With convenient access to Sacramento, the Bay Area, and Lake Tahoe, Lodi is an ideal destination for professionals and families seeking career growth alongside a balanced, fulfilling lifestyle.

Requirements:

• Ability to work independently with minimal supervision and maintain consistent attendance.
• Strong commitment to delivering exceptional guest service with a calm, courteous, and professional approach.
• Excellent communication and interpersonal skills, with the ability to actively listen and respond effectively.
• Strong attention to detail, organization, and the ability to multitask in a fast-paced environment.
• Sound judgment and problem-solving skills.
• Ability to work collaboratively with diverse teams.
• Physical ability to perform job duties, including lifting, bending, and standing for extended periods.
• Flexibility to work varied schedules, including weekends and holidays, based on business needs.
• Commitment to maintaining confidentiality of guest and spa information.
• Adherence to all health, safety, and operational policies and procedures.
• Most work tasks are performed indoors. Temperature is primarily moderate and controlled by environmental systems. Steam room exceeds normal room temperature settings.
• Must be able to stand up to 8 hours per day. Length of time of these tasks may vary.
• Must be able to exert well-paced ability to reach other departments on a timely basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Must be able to walk on uneven and wet or slippery surfaces.
• Constant standing and repetitive use of hands, arms, and legs; bending of neck.
• Frequent walking, twisting of neck and body, reaching shoulder level, reaching above and below shoulder level, sitting, stooping, bending at waist, grasping, and lifting.
• Occasional writing and pushing/pulling carts.

You must have the ability to lift up to 25 pounds, bend, stoop and reach; lift and carry products and supplies; constantly stand for long periods (up to 4 hours) and ability to work in a fast-paced environment; go from indoor to outdoor conditions where temperatures may vary with or without reasonable accommodation. See and read a computer screen and printed material with or without vision aids. Hear and understand speech at normal levels.

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